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Live chat support 2021 guide: Definition, Benefits, Best Practices

In 2021, live chat support is vital. Learn the benefits of live chat and how to use chat support services to make sure you’re ready to grow and thrive.
Chat Routing: Help Your Agents Manage High Chat Volume

Meta desc: Chat Routing ensures your customers receive prompt support, your agents aren’t overloaded, and your team managers can manage volume.

The Finest Chat Experience on Mobile Devices

Mobile phones are a big part of our lives now. We understand. That's why we're committed to providing a great chat experience on Desktop and Mobile.